Q: Why don’t you sell books by titles?
We have a publisher in Mexico that sells us books by the lot. A lot is a quantity of 100 books. This means that instead of selling books by title and for an average cost of $8.00 to 15.00 per book. We are able to sell new books at a current cost of $5.15 per book. We are always happy to sell in smaller lots, upon requests.


Q: How do we know we are getting books that are appropriate for correctional facilities?
The staff of Correctional Programs, LLC has been working in state and Federal prisons for over 25 years. What better way to insure that you are getting the right books for your institution. We screen every book to insure there are no violations from policy, pornographic content, or pornographic photos within the books.


Q: About your reentry program, Targeting Success, why is your company so positive about this program? How much time can this program save staff?
For years staff has been doing all the work trying to get inmates ready for transition back into society. We have organized lectures on resume writing, job interview skills, budgeting, how to do an introduction letter, how to look for work and where to go when released. With Targeting Success the inmate does all the work. Staff no longer will have to escort volunteers and contract employees into institutions to perform the basic needs for inmates. We are not advocating that inmates should not have contact with anyone prior to release, but the contact should be when inmates are ready to discuss employment at job fairs, meetings with Half Way House Directors and communications like that. Targeting Success when down loaded into independent computers, will give formatted resumes, introduction letters, financial plans that will tell an inmate how much he or she needs to make per hour to be successful in society and reduce the chances of reoffending. When an inmate completes a 30 hour program, they will walk away with a complete portfolio. Many Education Supervisors are having their inmates complete the Targeting Success program after an inmate completes their first education program no matter what the program. The reasoning for this is to give the inmate incentive to complete more programs and they can simply return to Targeting Success and update their resume.


Q: Why are your music prices so much lower that what is being sold elsewhere?
Correctional Programs, LLC has a long relationship with a music distributor that buys from overseas sources. Because of lower labor costs, we are able to keep the prices at a lower rate and in return pass the savings on to the taxpayers as well. On many of the large ticket items our price is in most cases 1/3 the cost. We are proud of the quality of these musical items and have never received a complaint about the quality of any items sold.


Q: Can you handle special orders?
We welcome special orders. If there are items not listed in our web site, all you have to do is contact the office and let us know what we can do for you. We are flexible and have the ability to find whatever items needed by your correctional facility. We understand the budget situation within your agency and are willing to work with you to the best of our ability.


Q: How do I place an order?
Whether you are using a credit card, approved purchase order, check, money order or cash, you can place an order directly at our online store. If you prefer to talk to a live person, we are available by phone during normal business hours at 409-866-4900.


Q: How will my purchase be shipped?
Normal shipping is FedEx Ground, unless otherwise requested for additional cost.


Q: How is shipping calculated?
Shipping is calculated at approximately 10% of total, minimum $10 shipping on an order.


Q: Do you charge sales tax?
Sales tax is charged to any resident of the State of Texas.


Q: Who do I contact if I have a question about my order?
Feel free to contact us at 409-866-4900 or via e-mail at rmcintosh@correctionalprograms.com. We will be glad to update you on the status of your order.


Q: What is your return policy?
If there is a problem with your order, contact us immediately. Full refund within first 30 days if merchandise is returned with all original packing material.


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